See how your team handles every customer.
WhatsApp and email monitoring for business owners. BizAgent tracks every customer your team has not answered, slow replies, complaints and hot leads, and reports to you on your own WhatsApp.
For: Owners of online shops, clinics and labs, real estate and travel agencies, service firms and distributors in Pakistan and the Gulf.
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Unanswered-customer alerts
Every enquiry is tracked until someone replies. You hear about the ones that slip before the customer gives up.
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Reply-time reports
First-reply and follow-up times for the team as a whole, every day, without scoring individual staff.
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Complaints and hot leads
Messages are classified automatically, and leads get a 0-100 score so the best ones are answered first.
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The owner's WhatsApp agent
A private chat on your own WhatsApp for alerts, the daily report and questions like "which enquiries are still open?".
